Aside from the shock to our daily lives and the emotional stresses created by Covid-19, it is also clearly changing the way professional service firms, of all types, conduct business. A few firms may take it in their stride and may have already been accustomed to remote working, but for the vast majority this is a completely new way of working.
We therefore thought it might be helpful to highlight some of the issues Professional Liability insurers are already looking at and how we believe firms should be addressing their increased exposures. It must be stressed that this is not an exhaustive list and we do not have all the answers but we hope the following can act as an aide memoir for firms as they grapple with their new business model.
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