Paragon Blog

2020 April

London Market Update – Covid-19

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Aside from the shock to our daily lives and the emotional stresses created by Covid-19, it is also clearly changing the way professional service firms, of all types, conduct business. A few firms may take it in their stride and may have already been accustomed to remote working, but for the vast majority this is a completely new way of working.

We therefore thought it might be helpful to highlight some of the issues Professional Liability insurers are already looking at and how we believe firms should be addressing their increased exposures. It must be stressed that this is not an exhaustive list and we do not have all the answers but we hope the following can act as an aide memoir for firms as they grapple with their new business model.

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Coming out of the COVID-19 crisis

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The COVID-19 crisis will have undoubtedly forced changes in your firm and you should now assess those changes. Is there a need to sustain the changes that have occurred?

Can the firm benefit through permanently adopting some of the changes it has been forced to make? The attached article discusses the considerations to be given to change management processes and how COVID 19 may or will have impacted on the change management process and how your firm should respond.

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Appointment of Rebecca Watkins

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Paragon are delighted to announce the appointment of Rebecca Watkins as Senior Claims Executive. Working with Simon Witham and Stefan Hibbett, her primary focus will be claims advocacy, in addition to helping and advising Paragon’s Professional Lines clients. Her role will include analysis, coverage review and support throughout the timeline of a claim along with applying her claims management experience to aim for optimum resolution without the need for legal recourse.

Rebecca is an English-qualified lawyer with over 12 years of post-qualification experience. She comes to us from Beazley, where she spent more than seven years managing complex claims for law firm clients operating in multiple jurisdictions, including the UK, USA, Canada and Australia. Rebecca also spent 18 months working in an audit role, reviewing and advising on operational risks. Prior to joining the insurance industry, Rebecca practised as a commercial litigation solicitor for Irwin Mitchell LLP.

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