Claims Management Service

Paragon recognises that claims handling is of paramount importance to our clients and we place the highest emphasis on the claims service we provide. Our claims department is carefully recruited, well resourced and forms an integral part of our client team. In all matters we see ourselves as working in close partnership with your own insurance and risk management team.

We understand that professional liability claims are highly personal to the individuals involved and that they can be complex in nature and commercially sensitive. The details of each case will vary from claim to claim however each will require assistance from dedicated and experienced specialists. We view successful resolution of claims as a key element of the service we provide and work in unison with our placing colleagues to achieve the desired outcome.

Successful resolution of claims is the key element of our service and our goal is always to enhance the claims process.

We welcome the opportunity to offer a comprehensive range of ‘Client Facing’ Claim Services delivered as a Stand Alone Product to complement services already provided to existing Paragon clients and also to assist organisations and situations where Paragon are not the appointed broker of record.

We work closely with Insured’s, Incumbent Brokers and Captive Managers to formulate an agreed claims handling strategy, combining technical expertise with market knowledge to secure the optimum settlement for the client.

We accept that different circumstances and situations require individual solutions. We offer bespoke claims service packages and methods of remuneration tailored to meet a client’s individual requirements.

Our range of core services includes:
  • Claims Advocacy
  • Portfolio Management
  • Claims Consultancy
  • Independent Coverage Analysis

Key Contacts

Martin Owens - Claims Director

T: (011) (44) 20 7280 8227 

email: mowens@paragonbrokers.com

Stefan Hibbett - Partner

T: (011) (44) 20 7280 8204

email: sfhibbett@paragonbrokers.com


Paragon International Insurance Brokers ltd

140 Leadenhall Street, London EC3V 4QT
T: +44 (0)20 7280 8200

Paragon Brokers (BERMUDA) ltd

27 Reid Street, Hamilton HM11
T: 001 (441) 292 0875